Your trade Plumbers
Jetsy for plumbersA burst pipe does not wait for you to finish the job you are on.
Plumbing calls are urgent. The one you miss calls the next number. Jetsy answers in seconds, finds out what is leaking and books the visit, day or night.
No card for the free trial. English and Spanish. Code CRM27 takes 27% off every month.
Jetsy answers for a plumbing company in the moments you cannot pick up: in the middle of the job you are on; at 10:20 on a Saturday night; under a sink with the main shut off. It was built in Arizona by a painting company that runs on it every day, and it works in English and Spanish.
What a plumbing customer hears when Jetsy answers.
It picks up in your business’s name, says it is the virtual assistant and that the call is recorded, finds out what they need, takes the address, offers two times from your calendar, books one and texts the caller. Here is the sample call, written out.
- JetsyThanks for calling Reyes Plumbing. I’m the virtual assistant, and this call is recorded. How can I help?
- CallerMy water heater is leaking. Can somebody come today?
- JetsyYes — a leaking water heater goes to the front of the line, and the owner calls you right back about what to do until he gets there. What’s the address?
- Caller960 North Alma School Road, Mesa.
- JetsyGot it. I have today at 1 or today at 4. Which is better for you?
- Caller1 o’clock, please.
- JetsyDone, that’s booked. Can I get your name for the appointment?
- CallerIt’s Ana.
- JetsyThank you, Ana. I’m texting you the time and the address now. Have a good one!
They ask. Jetsy answers and books.
My water heater is leaking, can you come today?”
Jetsy gives your service-call price and your hours, the way you set them.
What do you charge to come out?”
Jetsy asks what is wrong, where the water is, and whether the main is off.
Do you do drain cleaning?”
Jetsy books the next open slot and texts you so you can call back first.
Have Jetsy call you — hear it yourself in a minute.
Type your cell. Jetsy rings you and you ask it anything about Jetsy — it is the same software that would answer for a plumbing company.
Phone answering comes with Jetsy 2.0 and up. You keep your own number and forward it. On Jetsy 1.0 you answer your own phone and still get the whole office.
See your own website, and hear the call above answer as you.
Type your business name. Your website shows up in a phone, the sample call answers in your name, and the free-trial buttons start with it filled in. Nothing is saved until you start.
What it looks like for a plumbing company.
- 1Saturday, 10:20 pm
A homeowner calls with water under the sink. Jetsy walks her through turning off the valve and books 8 am Sunday. You see it when you wake up.
- 2Sunday, 8:00 am
The job screen has the address, her notes and a photo she texted. You tap On the way and she gets a text.
- 3Sunday, 9:30 am
Fixed. You add the parts from your price book, take a card on the spot, and the invoice is paid before you leave.
- 4Next year
Her water heater and its install date are on her customer page. Jetsy reminds you to offer a flush.
The newest things Jetsy does for a plumbing company.
Each one is already in the app. Open it live in the sample, no sign-up.
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Several properties and the equipment at each
One customer, more than one address: a home, a rental, a second building, each with its gate code and access notes the crew sees on the job. The equipment at each one (brand, model, serial, install date, warranty end, photos) keeps its own service history, and a warranty ending soon is flagged.
Jetsy 1.0 · $25 See it live → -
Inventory and purchase orders
Parts and materials with a part number, unit cost, reorder point and supplier. Stock at the shop and on each truck. The crew records what they used on a job from their truck and you add it to the invoice at the price-book price. Low stock is listed once a day, and purchase orders go to suppliers by email or print.
From Jetsy 3.0 · $100 See it live → -
Dispatch board and crew map
A lane for each crew member. Tap a job to assign it or move its day and time, and overlaps show in red. The map shows where the crew is only while they are working with Jetsy open, and stops after their last job of the day.
Jetsy 1.0 · $25 See it live → -
Crew time clock, timesheets and payroll CSV
The crew clocks in, out and on break from the crew app, on a job if they like. You see weekly timesheets per person, fix a missed clock-out, approve a week and it locks, see hours over 40 flagged, and download a payroll file that opens in Excel or Google Sheets.
Jetsy 1.0 · $25 See it live → -
A missed call texted back
Somebody rings and hangs up before you get their name. Within seconds they get a text: “We saw your call but did not catch what you needed. Reply here and we will help.” Once per number per day, between 7am and 10pm, in Spanish if they spoke Spanish. You can use your own words.
From Jetsy 2.0 · $50 See it live →
Every feature, with the real screens, is on the Features page. See every feature →
The whole office, on the phone you already have.
Nothing to install. It runs in the browser on any phone, tablet or computer, in English and Spanish with one tap to switch.
- Proposals and customers — every call, form and proposal in one list, hot ones first. Bring your phone contacts in with a few taps.
- Quotes written for your trade — a price book so every job is priced the same way, with before and after photos. The customer signs on their phone.
- Calendar, routes and crew — the day in driving order, a dispatch board, a crew app with a time clock.
- Invoices and card payments — straight to your bank through your own Stripe account. Deposits too.
- Follow up — one list of every reason to call or text someone: a quote with no answer, money due, a review to ask.
TodayCalls, jobs and money, one screen
ProposalsHot ones first, call already logged
Start with the office. Add the phone when you want it.
Month to month, no setup fee, no contract. The same four plans for every trade.
$25 /month
The whole office
- Proposals, customers, jobs, quotes and invoices
- Price book, so every job is priced the same way
- Before and after photos on quotes and invoices
- Card payments and deposits, straight to your bank
- Online booking page for your customers
- A free website, free hosting on your-name.getjetsy.com
- Calendar, routes, crew and crew pay
- Crew time clock, timesheets and a payroll file
- Five stars after the job, then your Google review link
- Come-backs become leads by themselves
- What changed, with Undo
- You answer your own phone
$50 /month
And a phone that answers (optional)
- Everything in Jetsy 1.0
- Answers every call, day or night
- Takes the address and books the visit
- English and Spanish, no upcharge
- 100 call minutes a month, then 25¢ a minute
- The receptionist is optional. Skip it and answer your own phone
- Two-way texting with customers, English and Spanish
- A missed call gets a text back
- The day-before reminder asks YES or NO
$100 /month
And a login for your office assistant
- Everything in Jetsy 2.0
- A login for your office assistant
- Inventory and purchase orders
- 500 call minutes a month, then 25¢ a minute
$250 /month
And Jetsy Brain
- Everything in Jetsy 3.0
- Ask anything about your business, answered from your own numbers
- Bank feed and test calls
- 1,000 call minutes a month, then 25¢ a minute
Card payments use your own Stripe account; Stripe’s card fee applies.
What plumbers ask before they start.
Water is coming through the ceiling. What does Jetsy do?
Jetsy stops booking, asks if they know where the main water shut-off is, tells them to call 911 if anyone is in danger, and takes the address and what is happening. You get a note on your phone right after the call, so you call that one back first.
Does Jetsy answer at night?
Yes, day or night. A caller at 10:20 on a Saturday night gets a real answer: Jetsy asks what is wrong, where the water is and whether the main is off, and books the next open slot. You get a text right away so you can call back first.
Can I take a card on the spot?
Yes. You add the parts from your price book, the customer pays by card before you leave, and the invoice is marked paid. A tap-to-pay reader from Stripe works too, through your own Stripe account.
Does Jetsy remember the water heater I installed?
Yes. Each customer can have more than one property, and the equipment at each one is kept with its brand, model, serial, install date and warranty end. Follow up reminds you when it is time to offer a flush.
What does the phone cost for a plumbing company?
Jetsy 2.0 is $50 a month: the whole office plus the phone that answers every call, with 100 call minutes a month and 25 cents a minute after. Month to month, no contract, and a free trial of 30 days with no card.
More answers, and a search box, on the help page. Help →
Jetsy was built by a painting contractor for his own company. Pick a time that works and he will call the number you leave.
Call or text 7 days a week, 7am to 7pm Arizona time.
More for plumbers.
About Jetsy
Nearby trades
The same Jetsy, in the words of the trade next door.
See it as a plumbing company.
Pick your trade at sign-up and the words, services and first quote already fit it. About ten minutes to set up.
No card for the free trial. 60-day money-back. No contract. Code CRM27 takes 27% off every month you stay.
